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We are very confident that our fine jewelry will meet and surpass your expectations. However, if you are not completely satisfied for any reason, you may return your order within 30 days from the date of shipment for a refund or exchange. There is NO RESTOCKING FEE. |
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| Returning Your Order |
| Please follow these steps to return or exchange your jewelry item(s): |
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Contact Customer Service and request a Return Authorization Code for your return. |
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Send your item with return form and original invoice to us by an insured courier (UPS or registered mail) and retain the tracking number for your records. We are not responsible for items lost or damaged while shipping. Please do not write "jewelry" or any other jewelry related words on the outside of the package. |
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| Send Your Package To: |
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Da'Carli |
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1953 North Federal Highway |
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Boca Raton, FL 33432 |
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A refund or customer credit (for exchanges) will be issued within 5 business days. All refunds will be issued in the original form of payment or a certified check. |
| Returns and Exchanges are subject to the following restrictions: |
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The original Invoice and the Return Authorization Code must accompany the returned item. |
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The item must be returned in its original condition, unworn and unaltered in any way. |
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Non-insured packages will not be accepted. |
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Custom orders, and altered or engraved items are not returnable. |
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Our shipping costs are not refundable. Rings sized under 5 and above 7 3/4 are custom orders.
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